Email / SMS Phishing Scams

We are aware of email / text messaging scam targeting BlueMoon Books and our customers. The Email / Text tries to impersonate BlueMoon Books to get the recipient to click on a link, which redirects them to fraudulent website that looks similar to BlueMoon Books online Store login.

Please review the following tips to prevent these types of attacks:

• • Never click on a link in an unverified Email / text to check your account.
    
    • Access BlueMoon Books online store through our mobile app or via our website at: bluemoon-books.com
    • You can change your username and/or password in the online store by clicking on your profile then select >> change password. While in the profile section, make sure you also setup Multi-Factor Authentication, 2-step verification for enhanced security.
    • Change your Password as often as you like, every month or every 3 months.

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Below are some examples of the fraudulent text messages pretending to be BlueMoon Books in order to gain your information. The sender, link and message can vary and may look similar to this:

We are in the process of listing samples....

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Please note, BlueMoon Books will send about fraud email / text alerts to customers to verify certain transactions, but we will never send order transactions when you had not placed an order or ask you to give us your credentials. If you ever get a email / text and think it is suspicious, don't click the link or call the number sent to you. Instead, reach out to us using the Pop up screen on the website, or use the ticket system within My Profile > New Ticket, in your profile to contact us.

Open a new browser to our website, to login to your account.